Supporting a global workforce through business transformation

The challenge

An iconic lifestyle and retail brand operating in more than 100 countries began a restructuring that would reduce its workforce by 10–15% as it shifted to a new business model.

The scale and length of the change brought real complexity. Impacted employees ranged from factory workers to executives, spread across North America, EMEA, APAC and LATAM. The company needed consistent, compliant outplacement at scale, including support with works council requirements across Europe.

The goal

The company needed one outplacement partner that could deliver consistent, compliant and caring support at scale throughout the transition. Every impacted employee needed the right level of support for their role and location, and HR needed clear visibility into progress along the way.

The solution

Coordinated global delivery: Careerminds delivered coordinated, compliant outplacement across North America, EMEA, APAC and LATAM, aligned with local requirements in each region, including European works council processes.

Support for every level: We supported employees at all levels, from factory workers to executives. Onsite workshops in a wide variety of countries gave groups practical job search guidance. Alongside them, individual program delivery provided customized 1:1 coaching, backed by robust AI tools and job search resources, so each participant got personalized support suited to their role, goals, and location.

Proactive updates for HR: We kept the HR team informed with proactive updates throughout the program, giving them visibility into progress across regions and levels.